STANDARD TERMS AND CONDITIONS

Below text serves as the standard terms and conditions of Welltac Transportation:

  1. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
  2. Our invoices are payable within 30 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Welltac Transportation reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Welltac Transportation will be authorized to suspend any provision of services without prior warning in the event of late payment.
  3. If a payment is still outstanding more than sixty (60) days after the due payment date, Welltac Transportation reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
  4. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Welltac Transportation become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Welltac Transportation in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  5. Welltac Transportation undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Welltac Transportation cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  6. In order for it to be admissible, Welltac Transportation must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
  7. All our contractual relations will be governed exclusively by Hong Kong law.
  8. Payments can be made via cash, check, bank transfer, credit card. 
  9. Please make checks payable to Welltac Transportation Limited. 
  10. All prices are listed in Hong Kong Dollar.
  11. No refund will be made once the invoice was confirmed by the client.


PRIVACY POLICY

1.Information We Collect
We may collect various types of information, including:
Personal Information: Names, contact details, addresses, and other information you provide to us.
Shipment Information: Details about shipments, including sender and recipient information, tracking numbers, and contents.
Usage Data: Information about how you use our website and services, including log data, device information, and browsing activity.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

2. How We Use Your Information
We use your information for various purposes, including:
Providing and Improving Services: Managing shipments, optimizing logistics, and enhancing user experience.
Communication: Sending updates, notifications, and responses to inquiries.
Compliance: Fulfilling legal obligations, customs requirements, and regulatory standards.
Marketing: Sending promotional content and information about our services (with your consent, where required).

3.Disclosure of Your Information
We may share your information with:
Service Providers: Trusted partners who assist us in providing services.
Affiliates: Companies within our corporate group for internal purposes.
Legal and Regulatory Authorities: If required by law or to protect our rights and safety.
Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security
We take reasonable measures to safeguard your information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet is completely secure.

5. Your Choices
You can:
Opt-Out: Unsubscribe from marketing communications.
Cookies: Modify your browser settings to manage cookies.

6. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

7. Updates to Privacy Policy
We may update this Privacy Policy as our practices evolve. We will notify you of any significant changes.